Manage
The article How to Tap IT’s Hidden Potential by Amit Basu and Chip Jarnagin reprinted in the Wall Street Journal is getting lots of attention. It analyzes the rift between IT and Top Dogs. The article has good points to make, but misses the key remedy: better leadership from the top. These articles discuss IT [...]
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If you think of your available IT effort as an iceberg, most of the mass sitting below the waterline is devoted to maintenance. There is precious little free resource above the waterline available for new initiatives. If you have just 10% resource available for new work, but 5% works on the wrong stuff (one hour in 20), [...]
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Six years ago, we started on our fourth book: an advice book for CEOs, owners and other ‘Top Dogs’ – the people who have the buck-stops-here accountability for IT. The topic: how to run IT better. CEOs Don’t Manage IT Well Our thesis was that you the CEO have been cowed into believing that IT can’t [...]
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